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Client Experience Associate (Receptionist/Customer Service)

AnywhereWorks

Remote - Montana,

Client Experience Associate (Receptionist/Customer Service)

AnywhereWorks

Remote - Montana,
 
Number Of Vacancies: 10
 

As a Client Experience Associate, you will be taking customer calls, forwarding messages, capturing incoming leads, taking orders, and scheduling appointments, in a fast-paced environment while working from the comfort of your own home.

You will work from your personal computer for the duration of your shift and regularly work 40 hours per week with a minimum of 8 hours on Saturdays while in the learning & development phase. 

Your Skills.

  • Excellent communicator, verbally and written.
  • Growth mindset, and is excited to learn new things.
  • Passionate about customer service.
  • People-focused, friendly and knows how to listen.
  • Dependable and shows up when expected.
  • Above-average computer skills, including typing.
  • The ability to stay calm and efficient under pressure.
  • Willingness to complete an introductory learning and development phase at satisfactory levels.

Compensation & Benefits.

Your System.

  • Cable/Fios or other high-speed Internet connection. DSL is allowed as long as it’s not DSL Satellite (No Wireless, Satellite or Air Card, LTE/4G, MIFI, VPN connections, or WiFi Range Extenders).
  • Shared or group internet connections are not accepted.
  • Not all internet providers are compatible (ISP with known issues: ATMC in North Carolina, Pinnacle Network Solutions & T-Mobile).
  • Internet Download speed of at least 10 Mbps / Upload speed of at least 4 Mbps.
  • Ability to hardwire your computer to your internet connection. Hard-wired internet is essentially the opposite of wireless internet. Instead of utilizing the WiFi capabilities of a router to wirelessly transmit data between an access point and your device, you use ethernet cables to supply the internet connection.
  • Capable of supporting at least 1280×800 resolution.
  • The processor needs to be 2.0 GHz or higher, and cannot be a C+G type processor, Celeron processor, or Chromebook (Compatibility will be determined once screenshots are received as not all systems meeting these specs are accepted).
  • 64-bit Operating System.
  • Windows 10 or 11 (most MAC models that are 2017 or newer are compatible but need to be running the latest operating system).
  • 8GB or more of System Memory (RAM).
  • Not all antiviruses are compatible with our systems and could require removal if problems arise.
  • The computer must finish the boot-up process in less than 3 minutes.
  • A webcam for training and meetings.
  • A headset or earbuds for the first few days of training.
  • Enough USB ports to support the use of a wired headset, mouse, keyboard, and external webcam if you do not have an internal webcam.
  • Please note that having a working personal phone is a requirement for the duration of your employment. This personal phone will be used for 2-factor authentication in order to meet a company-wide security requirement and will not be used for your normal work tasks.

 

 

About AnywhereWorks

AnywhereWorks wants you to be our next Remote Receptionist!

Tired of the commute? Start your career with AnywhereWorks if you are a great listener and a forever learner with exemplary customer service skills and a passion for helping others in fast-paced environments.

AnywhereWorks provides tools to help businesses connect, collaborate, and communicate Anywhere.

Working Anywhere means less commuting, less polluting, and more inclusive employment opportunities.

Our solutions help businesses be more sustainable, productive, and flexible - ranging from live answering services to appointment scheduling to team collaboration platforms.


With over 1,600 team members across the US, Canada, the UK, India, and Europe, we live the work Anywhere culture every day.