Our people are some of the best in the industry. Do you have what it takes to join us?

Travel Consultant (Hybrid)

Full time, Heredia, Costa Rica

In this role you will be the primary point of contact for a dedicated client and provide active travel consultation towards the business customers, including travel details and up-selling of related product. This position performs at an expert/senior level and demonstrates an extensive understanding and applicability of all areas in the travel industry.

As a Travel Consultant you will

• Search and confirm travel reservations for the customer
• Strong understanding of a client travel policy
• Consistently provide consultation to the customer
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Provide the client with low fares, exchange costs, and penalty information 
• Apply proper BCD Travel communication guidelines (clear, concise and personal)

About you                                    

• Relevant Travel Agent experience in the travel management industry 
• Solid working knowledge of the travel industry, policies, procedures and processes
• Advanced skills on GDS Sabre 
• C1 level or higher in English
• You demonstrate excellent internet research skills

About us

We help people and companies travel smart and achieve more. Operating in 106+ countries across the world and the majority of our workforce working remotely, BCD’s team of 12.000+ people is committed to sustainability and driving success for our customers, our business, and ourselves. Learn more about Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

• Flexible working hours with 2 days in office, 3 days at home
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tool
• An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we encourage you to apply. You may be just the right candidate for this or other positions.