Product Manager

Location: Germany, France, United Kingdom, Netherlands, Switzerland, Spain, Ireland, Czech Republic

Europe Remote

Our Team:

Vista's Customer Experience and Marketing organization serves, inspires, and delights customers – and helps others in our organization do the same. From the simplest interaction on our website to how people take in our advertising and communications, we are obsessed with delivering value. We know our customers' needs, and we strive to exceed their expectations. Touching every element of the business, we're here to grow and build the Vista brand, reach new audiences and offer the best possible experience for every customer.

When we bring new people to our team, we look for those who are hungry to learn and excited to share what they discover with others. We want you to rise up to meet new challenges and feel inspired as you find new answers to old questions. When you do, success won't be far behind.

You will help define and execute the overall strategy and vision for Vistaprint.com - our core small-business platform, under the Digital Product organization.

What You Will Do:

Product Management

• You will drive a deeper understanding of the customer problems that your product is trying to solve and relentlessly develop solutions to address them
• You will push for innovative ideas and simplification of our experiences to unlock value in our customer relationships
• You will implement the overall product strategy and company vision in your product while advancing our approach to serving customers needs
• You will run your product like a business, looking at its impact – failures, and successes – through quantifiable metrics that are aligned with our overall organizational goals
• You will make thoughtful hypotheses, test, learn, iterate, and repeat – applying to small changes and big bets as you develop your product

Collaboration & Delivery

• Develop and evolve our customer experiences to build long-term relationships with our customers
• Bring together multiple teams to deliver overall product portfolio experiences
• Leverage data and insights from customers and partners to provide day to day support and decision making for the team
• Contribute to the overall product strategy and consolidated product roadmap
• Consult and collaborate with other product teams and all relevant internal and external stakeholders to ensure business alignment and product delivery
• Regularly update stakeholders on roadmap and progress
• Collaborate with Design, Product, and Engineering to ensure alignment & shared vision

Specific Product Focus

• Work in cross-functional teams to lead products from conception to launch
• Responsible for core digital offering for our users to establish and develop their digital identify and services with their customers
• Develop/evolve strategy and technologies with the aim of improving our customers' ability to establish and maintain parts of their business
• Identify opportunities to develop growth and product adoption leveraging marketing, analyzing data and various other channels
• Work with cross-functional executives and Engineering to align with product and business goals, while maintaining communications on status and expectations

Your Qualifications:

At Vista, we are striving to hire individuals that add new ideas and perspectives to our teams and enhance our culture. No matter your background or work experience, we strongly encourage you to apply—even if you feel that you don't meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities.

• You are a qualified product practitioner with 3+ years of experience and bring a strong knowledge of agile development
• An understanding of product interaction analytics and tracking data, its utilization in planning enhancement, and live experience testing methodologies
• Able to identify & define complex problem spaces and find creative solutions, using evidence to make great decisions
• You understand that "everyone wants things done" and can make tradeoffs while staying on top of your committed backlog and key initiatives
• You're good at letting people know what's going on and can stay focused where the most value is to be gained

Nice to Have:

• Ability to build trust and follow through on commitments, while leading, inspiring others, and providing a positive influence
• Drive for lifelong learning
• Well-honed product-market instincts
• Customer and stakeholder empathy
• Self-motivated and able to make progress through the uncertainty

Why You'll Love Working Here:

There is a lot to love about working at Vista. We are an award winning Remote-First company. We're an inclusive community. We're growing (which means you can too). And to help orient us all in the same direction, we have our Vista Behaviors which exemplify the behavioral attributes that make us a culturally strong and high-performing team.