Remote Spotify Chat Specialists - Spanish/English - Latin America (2366)
REMOTE - LATAM /
JOIN THE MODS NEW MODS /
CONTRACTOR
ModSquad has partnered with Spotify and we need the best of the best in Customer Support!
Do you have a Chat/Messaging - Customer Support background?
Do you enjoy work-from-home and flexible schedules?
Apply to this exciting opportunity today!
This project is growing again and looking for music lovers that want to join our label. We are looking for Mods that are passionate about providing world-class support in an enjoyable online environment. This is an established and long-term project with an incredibly strong internal support system and a highly interactive orientation program.
In this project, Mods will handle customer support - inbound messaging in both Spanish and English.
Commitment:
25 hours per week; 8 of those 25 hours are required on the weekend (Saturday and/or Sunday)
90 days
Qualified applicants will need to have language assessments in Spanish and English, to ensure adequate proficiency.
Orientation specifics (all times Pacific):
Begins: 11/1/2022
Orientation: 3 days, 5 am - 2 pm
Nesting: 15 days, 5 am - 2 pm
Hours of Operation: Daily, 12 am - 12 am (24/7). At least 8 hours are required between Saturday and Sunday.
ModSquad has been reinventing the Customer Experience Services industry since 2007. Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and social media services. We work with startups and Fortune 500 companies and everything in between. Our client list includes the NFL, Zendesk, Topps, and a ton of other companies we aren’t at liberty to talk about. We support over 50 languages in more than 90 countries. We’re primarily a remote company so you’ve already seen our/your office. If you want to work with great people on cool projects for amazing brands, you’ve come to the right place.