Employee Communications Manager

Location: New York, NY, US, 10001

Additional Locations: Virtual - USA

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

Job Description

At SAP and SAP SuccessFactors, we strive to hire amazing people, engage them, and maintain a diverse workforce. The concepts of inclusion, collaboration, and respect for the individual are central to our values.

We are looking for an Employee Communications Manager to join our creative, hard-working, and fun global SAP SuccessFactors communications team to develop and execute a measurable and impactful internal communications strategy that informs and inspires our global workforce. The ideal candidate has a passion for finding new and impactful ways to engage employees and demonstrated experience partnering with, and developing content for, C-level executives. This role will report to the Head of Communications for Marketing & Solutions and Customer Success and partner closely with the teams across the end-to-end business.

Role Description & Responsibilities

• Produce highest-quality communications materials, including presentations, emails, announcements, video scripts, social media copy, blogs, and other thought leadership content.
• Collaborate with a variety of stakeholders, including sales, marketing, product, PR/AR, and HR to tell stories that are compelling for all audiences.
• Responsible for building and executing an internal communications strategy, with particular focus on motivating and enabling our global employees.
• Develop a robust communications practice that support senior-level executives and leaders throughout the company, help them to engage with employees and share timely, relevant business information.
• Establish proven methodologies and procedures to guide consistent and quality communications across all teams and regions.
• Act as managing editor of our weekly newsletter and owner of other key communications channels, including our intranet and all hands meetings.
• Develop additional programs to drive company-wide alignment to our mission, vision, and strategy and help foster an innovation culture.
• Consistently report on employee sentiment and provide action plans to address feedback.
• Support global corporate communications events where appropriate.

Demonstrated Qualities:

• Creative, an "outside the box" thinker
• Able to quickly assess the lay of the land, ask good questions, and be curious about everything
• Adaptable and highly functional in a dynamic, fast-paced, and changing environment
• Versatile with ability to shift between tactical and strategic thinking
• Demonstrated strength in working collaboratively with, and across, a variety of global, cross-functional teams
• Strong understanding of enterprise software and sales in a communications practice
• Must be a self-starter, motivated individual who works well under pressure
• Strong collaboration and project management skills
• Able to simplify messaging and influence teams and stakeholders at all levels
• Critical and strategic thinker and creative problem solver

Minimum Qualifications:

• 8-10 years formal communications experience
• Proven success building and implementing internal communications programs
• Senior Executive Communications experience
• A pro at developing powerful stories, has superb writing skills
• Proficiency with Microsoft Office Suite (including PowerPoint, Word, Excel, Outlook)
• Bachelor's degree in marketing, communications, journalism, or related field
• Strong metric and analytic skillset; ability to quantify the impact of internal communications programs and initiative to measure outcomes.
• Video editing experience a plus